Elk Grove, CA·Unclaimed

ForAnyAuto Used Cars

Reputation intelligence powered by AI

A

0/100

Reputation Score

Reputation Score: 100/100

Weighted composite of 4 factors:

Rating (×40%)100 pts
Response Rate (×30%)100 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

100 reviews across 1 platform:

Google100
Rating
A4.6

Average Rating: 4.6

Reviews analyzed100
Median rating5★
Factor score100/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

100 reviews across 1 platform:

Google100
Response Rate
A99%

Response Rate: 99%

Reviews with reply99
Total reviews100
Factor score100/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

100 reviews across 1 platform:

Google100
Sentiment
A84%

Sentiment: 84%

Positive70
Neutral20
Negative10
Factor score100/100

AI-analyzed tone and context across all review text.

100 reviews across 1 platform:

Google100
Volume
A295

Review Volume: 295

Factor score100/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

100 reviews across 1 platform:

Google100

Rating Distribution

5
8585%
4
33%
3
22%
2
11%
1
99%

4.6

Average

Average Rating: 4.6

Total reviews100
Median rating5★

100 reviews across 1 platform:

Google100

88%

4-5 star

High-Rated Reviews: 88%

5-star85
4-star3

Percentage of reviews rated 4 or 5 stars.

10%

1-2 star

Low-Rated Reviews: 10%

2-star1
1-star9

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

4.6★

Rating

Average Rating: 4.6

Total reviews100
Median5★

100 reviews across 1 platform:

Google100

295

Reviews

Total Reviews: 100

100 reviews across 1 platform:

Google100

Higher volume improves SEO and credibility.

99%

Response Rate

Response Rate: 99%

With reply99
Total100

Percentage of reviews with an owner response. 80%+ is the benchmark.

84%

Positive Sentiment

Positive Sentiment

Positive70
Neutral20
Negative10

AI-analyzed sentiment from review text.

A

Overall Grade

Overall Grade: A

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

100

Score (out of 100)

Score: 100/100

Rating (×40%)100 pts
Response (×30%)100 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

Cross-Platform Ratings

Google

4.6★

295 reviews

DealerRater

4.5★

43 reviews

BBB

A+

12 reviews

Yelp

1★

31 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Review Analytics

Sentiment Breakdown

100total
Positive
7070%
Neutral
2020%
Negative
1010%

Review Velocity

No review history available.

Reputation Opportunities

Quick wins identified from your public data

Stay ahead of 21 local competitors

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Competitive Landscape

Benchmarked against 21 local competitors

Dealership
ForAnyAuto Used CarsYou
4.629599%
Knight Auto Mall Buying Center520099%
Enterprise Car Sales4.621885%
Elk Grove Auto Mall4.3167120%
Elk Grove Buick GMC4.5183861%
Elk Grove Cars4.9283%
CarMax4.1241214%
R N Auto Sales4.214711%
A Lot Auto Sales Inc Appointment only52244%
Approved Autos4.5178
Auto World of Sacramento - Used Car Dealership3.655%
Elk Grove Toyota4.61052293%
Elk Grove Honda4.7546834%
Elk Grove Chevrolet4.3128089%
Elk Grove Ford4.4198278%
Elk Grove Dodge Chrysler Jeep Ram4.2231657%
Nissan of Elk Grove4.5197086%
Elk Grove Hyundai4.5299082%
The ForAnyAuto Group4.6875%
Mazda of Elk Grove4.694386%
Niello BMW Elk Grove4.7148166%
Elk Grove Acura4.350347%

AI-Detected Patterns

Poor Service Department Communication

8mentions

Pre Sale Vehicle Inspection Failures

4mentions

Our AI identified 45 mentions of "Exceptional Sales Staff Performance". Unlock the full report.

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Recent Reviews

Showing 10 of 100

9/10

Responded

Response Rate (Shown)

With reply9
Shown10

Of the reviews shown on this page, how many have an owner response.

9

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

0

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

5.0★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

H

Hameed Almayali

Jan 28, 2024

positive

Wonderful Service thank you so much. The process is very easy for me. No surprises no hiding fees. I will recommend to everyone to buy a car from these kind people. Thanks a lot. Thanks a lot thanks a lot. I am so happy. I cannot wait to to receive my car. I want to thank Jim trenner wonderful article I never see him in person, Or met him look like he love what he’s doing he been sending me video message email picture everything about it the car I bought from him so please please take care of Jim Hameed, Almayali From Salt Lake City Utah I bought car from Jim trenner I will recommend you to everyone in California or in Salt Lake City Utah to buy a car from Jim Believe me, the words That’s not enough I like his way how he follow up with customer. Thanks again.

T

Toni Carpenter

Jan 27, 2024Responded

positive

Thank you to all the help and support I received at Infiniti! They helped to make my purchase a stress free experience! Wonderful group of people. So if you’re looking to get your next vehicle, please check out Infiniti of Elk Grove! You won’t be disappointed!

Dealer Response

Toni, Thank you for your patronage. We love making car buying stress free. Be sure to check us out at Nissan or Mazda Elk Grove too. ;) We're excite to assist with your first service at Nissan or Quick Lube Elk Grove.

K

kathleen eddy

Jan 25, 2024Responded

positive

Another wonderful experience at Infiniti. Everyone worked very hard to get me the deal I needed and I ended up with a great car. Thanks Lee!

Dealer Response

Kathleen, Thank you for sharing your positive experience with Lee. We love getting the best deal for all our clients! Enjoy your new car!

N

Navdeep Dosanjh

Jan 23, 2024Responded

positive

Lee is amazing. He is the best. Very polite, respectful, and informative. Listens and is knowledgeable not too aggressive. Lee tried hard to make us happy with the vehicle we wanted and the price we wanted but I can not say that about his colleague at Roseville (Jae) who is a liar. Roseville Jae refused to transfer a car that would have been sold. 4 days later that car is sitting there on the lot. I drove 90 minutes to avoid Jae. Elk Grove > Roseville

Dealer Response

Navdeep, Thank you for taking the time to share your positive experience with Lee. We apologize we were unable to dealer trade the unit with Roseville. We have contacted their Managing Partner, Marco Buscaglia and he should be reaching out. We truly value your business and want to ensure you're taken care of at either INFINITI location.

C

Carmelita Alig

Jan 13, 2024Responded

positive

Jim Trenner made the car buying experience delightful! He made me feel welcomed and took the time to find out what I wanted. He highlighted features of the car I was interested in according to my needs and interests. The transaction went smoothly and the overall experience backed the value of Infiniti.

Dealer Response

Carmelita, Thank you for sharing your 5-star experience with Jim. We are so happy to hear he made your experience so great!

D

Debi Caserza

Jan 11, 2024Responded

positive

I drive from an extended place due to the excellent customer service and care of my car. The only thing I’m concerned about is the high price of maintenance and especially labor, and if I can get it substantially cheaper elsewhere this would cause me to not come here. Other than that, excellent dealership to go to.

Dealer Response

Debi, Thank you for your loyal business. We truly value you and hope that you can see the value in the Genuine INFINITI parts and certified technicians you pay for when doing business with us.

L

LaSonya Brown

Jan 9, 2024Responded

positive

LoVe this place, when maintenance is due on my Infinity I only come here. Buddy is one of the best and I appreciate his concern for my safety, which keeps my vehicle running like New🤩🤩🤩🤩

Dealer Response

LaSonya, Thank you for your 5-star review! We are so happy to hear that Buddy was able to help you and give you such a great experience. We truly value you and your business with us. Wishing you many happy miles!

K

Kayla Erickson

Jan 9, 2024Responded

positive

Jim, Yassin, and David were absolutely amazing to work with. I highly recommend Infiniti of Elk Grove and because of the three of them I will be back and send all my friends and family that way.

Dealer Response

Kayla, You are so kind! Thank you for taking the time to share your 5-star review of your experience working with Kayla, Yassin, and David. We just love working hard for our clients and we are glad that you were able to see that. We truly appreciate you and your business with us!

A

angie4602

Jan 9, 2024Responded

positive

My sales rep, Lee, was professional, knowledgeable and friendly. His customer service was exceptional and no pressure. I highly recommend Lee and this dealership!

Dealer Response

Angie, Thank you for taking the time to share your 5-star review of your experience working with Lee. We love him just as much as you do! We just love working hard to give our clients exceptional service and we are happy that you were able to experience that. Wishing you many happy miles!

P

Pamela Siewe

Jan 6, 2024Responded

Dealer Response

Pamela, Thank you for your 5-star review! We truly appreciate you and your business with us. Wishing you many happy miles!

AI-Powered Response Management

H

H.

Jan 28, 2024

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

T

T.

Jan 27, 2024Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

K

k.

Jan 25, 2024Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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