0/100
Reputation Score
Reputation Score: 72/100
Weighted composite of 4 factors:
34 reviews across 2 platforms:
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Average Rating: 4.9★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
34 reviews across 2 platforms:
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Response Rate: 3%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
34 reviews across 2 platforms:
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Sentiment: 87%
AI-analyzed tone and context across all review text.
34 reviews across 2 platforms:
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Review Volume: 28
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
34 reviews across 2 platforms:
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4.9★
Average
Average Rating: 4.9★
34 reviews across 2 platforms:
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91%
4-5 star
High-Rated Reviews: 91%
Percentage of reviews rated 4 or 5 stars.
9%
1-2 star
Low-Rated Reviews: 9%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.9★
Rating
Average Rating: 4.9★
34 reviews across 2 platforms:
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28
Reviews
Total Reviews: 34
34 reviews across 2 platforms:
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Higher volume improves SEO and credibility.
3%
Response Rate
Response Rate: 3%
Percentage of reviews with an owner response. 80%+ is the benchmark.
87%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
72
Score (out of 100)
Score: 72/100
4.9★
28 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
6 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -4 |
| Feb 2026 | 4 | 5★ | 0% | 100% | -6 |
| Jan 2026 | 10 | 5★ | 0% | 100% | +10 |
| Dec 2025 | 0 | — | — | — | 0 |
| Nov 2025 | 0 | — | — | — | 0 |
0
This month
2
Monthly avg
23
Annual
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You're 0.4★ above the local average of 4.5★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 16 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Elk Grove CarsYou | 4.9★ | 28 | 3% |
| Elk Grove Buick GMC | 4.5★ | 1838 | 61% |
| Knight Auto Mall Buying Center | 5★ | 200 | 99% |
| CarMax | 4.1★ | 2412 | 14% |
| R N Auto Sales | 4.2★ | 147 | 11% |
| Approved Autos | 4.5★ | 178 | — |
| Auto World of Sacramento - Used Car Dealership | 3.6★ | — | 55% |
| Enterprise Car Sales | 4.6★ | 218 | 85% |
| Elk Grove Auto Mall | 4.3★ | 1671 | 20% |
| A Lot Auto Sales Inc Appointment only | 5★ | 22 | 44% |
| ForAnyAuto Used Cars | 4.6★ | 295 | 99% |
| Elk Grove Toyota | 4.6★ | 10522 | 93% |
| Elk Grove Honda | 4.7★ | 5468 | 34% |
| Elk Grove Chevrolet | 4.3★ | 1280 | 89% |
| Elk Grove Ford | 4.4★ | 1982 | 78% |
| Elk Grove Dodge Chrysler Jeep Ram | 4.2★ | 2316 | 57% |
| Mulsanne Motors | 5★ | 1 | — |
Appointment & Communication Failures
1mentions
Staff Performance Positive (Sam/Sameer Dependency)
16mentions
Our AI identified 16 mentions of "Staff Performance Positive (Sam/Sameer Dependency)". Unlock the full report.
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0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
MaseratiKing
Feb 11, 2026
Bought my Maserati from Christian and I love it,not only do they have nice luxury vehicles but they have budget friendly cars to and from my research after countless weeks of researching dealers and inventory these guys have the best prices around ,wide selection of inventory,awesome staff,I will definitely be coming back for my families next cars and will definitely recommend to friends,go see Christian and he’ll make it happen
daniyal sayeed
Feb 8, 2026
Sam was amazing to work with! He helped me find an affordable and reliable car and made the whole process easy and stress-free. He was honest, professional, and took the time to answer all my questions. I highly recommend asking for Sam if you’re looking for a great car buying experience!
Oz Naeb
Feb 8, 2026
Bought the best car for my wife, Sam was very friendly and turned everything into an easy process. Couldn’t be any happier with our Tahoe. Thanks Sam!
Sam R
Feb 8, 2026
Went to go check out a Ford Fusion for my little girl and we fell in love with the vehicle. Being met with a friendly gentleman with ironically the same name as me Sam. He was great, very professional and can answer any questions. Thank you Sam, - the Rahi Family!
wasim ahmadzai
Jan 30, 2026
I was looking for a Camry for my son Sam got me the best deal possible with the lowest rate ASK FOR SAM HE’s your guy
Expedite Towing
Jan 30, 2026
Sam’s the man he got me a new truck for my tax right off he’s the guy thank you bro
Sohrab Bashiri
Jan 30, 2026
Sam is your guy! He will hook you up with great deals!
Roya Mohammadi
Jan 29, 2026
I had a really good experience at Elk Grove Cars. I came in not knowing what exactly I wanted, but the staff was really patient and helpful the whole time. overall, it was a positive experience and i’d recommend them to anyone looking for a car.
dina3347
Jan 29, 2026
I recently purchased a car from Elk Grove Cars and I couldn't be happier with the experience. From the moment I walked in, the staff was friendly and helpful, especially sameer. They were patient and took the time to understand my needs and budget. I never felt pressured, and they made the entire process smooth and straightforward. The selection of cars was impressive! I totally recommend!
rhianna haynes
Jan 29, 2026
I definitely recommend going here! The employees made me feel welcomed because of their remarkable attitudes. I’ve been here a couple of times for my kids to purchase their cars and man, are they great! They were patient and took the time to understand our needs, as well as my budget. I’ve never felt pressured during the years I’ve went. This one employee named Sameer, made it especially helpful every-time! The selection of cars are 11/10 across the board.
M.
Feb 11, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
d.
Feb 8, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
O.
Feb 8, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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