U
Ugr V
Feb 17, 2026
I was quoted one price online, but when I got to the dealership there were multiple extra fees added that were never mentioned before. It felt misleading and wasted my time. don't recommend
0/100
Reputation Score
Reputation Score: 65/100
Weighted composite of 4 factors:
68 reviews across 3 platforms:
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Average Rating: 4.2★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
68 reviews across 3 platforms:
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Response Rate: 11%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
68 reviews across 3 platforms:
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Sentiment: 72%
AI-analyzed tone and context across all review text.
68 reviews across 3 platforms:
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Review Volume: 147
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
68 reviews across 3 platforms:
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4.2★
Average
Average Rating: 4.2★
68 reviews across 3 platforms:
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74%
4-5 star
High-Rated Reviews: 74%
Percentage of reviews rated 4 or 5 stars.
25%
1-2 star
Low-Rated Reviews: 25%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.2★
Rating
Average Rating: 4.2★
68 reviews across 3 platforms:
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147
Reviews
Total Reviews: 68
68 reviews across 3 platforms:
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Higher volume improves SEO and credibility.
11%
Response Rate
Response Rate: 11%
Percentage of reviews with an owner response. 80%+ is the benchmark.
72%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
65
Score (out of 100)
Score: 65/100
4.2★
147 reviews
DealerRater
4.7★
2,374 reviews
BBB
B
0 reviews
Yelp
1★
87 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -1 |
| Feb 2026 | 1 | 1★ | 0% | 0% | -2 |
| Jan 2026 | 3 | 4.3★ | 0% | 100% | +1 |
| Dec 2025 | 2 | 5★ | 0% | 0% | +1 |
| Nov 2025 | 1 | 5★ | 0% | 0% | 0 |
0
This month
2
Monthly avg
22
Annual
Quick wins identified from your public data
Respond to more reviews
Your 11% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.
Close the rating gap
At 4.2★, you're 0.3 stars below the top tier. Each 0.1★ increase can improve click-through from Google Maps by up to 9%. AI sentiment analysis pinpoints the specific issues dragging your score down.
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Stay ahead of 14 local competitors
The local average is 4.4★. Get actionable insights to close the gap and outrank competitors.
Benchmarked against 14 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
R N Auto SalesYou | 4.2★ | 147 | 11% |
| Elk Grove Cars | 4.9★ | 28 | 3% |
| Enterprise Car Sales | 4.6★ | 218 | 85% |
| Elk Grove Auto Mall | 4.3★ | 1671 | 20% |
| A Lot Auto Sales Inc Appointment only | 5★ | 22 | 44% |
| ForAnyAuto Used Cars | 4.6★ | 295 | 99% |
| CarMax | 4.1★ | 2412 | 14% |
| Elk Grove Ford | 4.4★ | 1982 | 78% |
| Thrifty Car Sales of Sacramento | 4★ | — | 3% |
| Car Cage Motors | 4.2★ | 107 | — |
| Car Spot Auto Sales | 4.1★ | — | — |
| Integrity Auto Sales | 4.2★ | 1153 | — |
| Mulsanne Motors | 5★ | 1 | — |
| Approved Autos | 4.5★ | 178 | — |
| Auto World of Sacramento - Used Car Dealership | 3.6★ | — | 55% |
Hidden Fees & Pricing Transparency
2mentions
Pre Sale Vehicle Inspection & Quality Control
1mentions
Our AI identified 5 mentions of "Sales Staff Performance (Jason)". Unlock the full report.
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0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
3
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
1
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
4.4★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Ugr V
Feb 17, 2026
I was quoted one price online, but when I got to the dealership there were multiple extra fees added that were never mentioned before. It felt misleading and wasted my time. don't recommend
skyler corbett
Jan 8, 2026
AutoNation took excellent care of me and made the car buying process a breeze. Everyone who helped was very friendly.
J Mazzuca
Jan 8, 2026
Auto Nation Roseville service takes care of my CRV tow vehicle. We have a set service plan and a platinum warranty for our used vehicle. The service area and my personal service advisor James H. does a
oscarandjavi
Jan 7, 2026
Great and professional customer service. From the receptionist, to the sales per person, to the finance manager. 👍🏼
Joseph Michael
Dec 18, 2025
Recommend our in auto sales. Great people to work with bought a car with them a few weeks ago. They were able to hook me up with a fob. Recommend A+
Dwight Francis
Dec 8, 2025
Wonderful experience at this dealership. Jason was my sales person and he was most helpful and gives great customer service
Alexus Bunnell
Nov 26, 2025
Jason was an amazing help during the beginning of the process to the end. He was even able to have the mechanic fix something on the car for me before purchasing it. Very personable and easy to work with. I had a great experience and would purchase another car from rn auto sales again.
Aaron Soria
Oct 31, 2025
Great people !!!
Sam Nay
Oct 26, 2025
Oh boy Jason is the mannnnnn!!! Had 2k down got me the best approval I’ve seen. He works magic. Jason keep the good work going you’re changing how people look at used car lots.
Jim Hollinsworth
Oct 9, 2025
I bought a vehicle from them and the Zack, my sales guy, was great. I got a chance to meet the owner, as well. They are good people concerned for their customers. (Not just to sale cars and move on to the next customer) I bought a 2016 Camry. And even after the "As Is" sale. They assisted me the "warmness" as when I purchased it. I feel I can recommend my friends and family to purchase here. Jim
U.
Feb 17, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
s.
Jan 8, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
J.
Jan 8, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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