Elk Grove, CA·Unclaimed

Enterprise Car Sales

Reputation intelligence powered by AI

(916) 265-2111Website
A

0/100

Reputation Score

Reputation Score: 100/100

Weighted composite of 4 factors:

Rating (×40%)100 pts
Response Rate (×30%)100 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

129 reviews across 2 platforms:

Google109
Yelp20

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Rating
A4.6

Average Rating: 4.6★

Reviews analyzed129
Median rating5★
Factor score100/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

Response Rate
A85%

Response Rate: 85%

Reviews with reply110
Total reviews129
Factor score100/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

Sentiment
A86%

Sentiment: 86%

Positive95
Neutral23
Negative11
Factor score100/100

AI-analyzed tone and context across all review text.

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

Volume
A218

Review Volume: 218

Factor score100/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

Rating Distribution

5★
11488%
4★
43%
3★
00%
2★
32%
1★
86%

4.6★

Average

Average Rating: 4.6★

Total reviews129
Median rating5★

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

91%

4-5 star

High-Rated Reviews: 91%

5-star114
4-star4

Percentage of reviews rated 4 or 5 stars.

9%

1-2 star

Low-Rated Reviews: 9%

2-star3
1-star8

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

4.6★

Rating

Average Rating: 4.6★

Total reviews129
Median5★

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

218

Reviews

Total Reviews: 129

129 reviews across 2 platforms:

Google109
Yelp20

Subscribe to see all platforms

Higher volume improves SEO and credibility.

85%

Response Rate

Response Rate: 85%

With reply110
Total129

Percentage of reviews with an owner response. 80%+ is the benchmark.

86%

Positive Sentiment

Positive Sentiment

Positive95
Neutral23
Negative11

AI-analyzed sentiment from review text.

A

Overall Grade

Overall Grade: A

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

100

Score (out of 100)

Score: 100/100

Rating (×40%)100 pts
Response (×30%)100 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

Cross-Platform Ratings

Google

4.6★

218 reviews

DealerRater

4.5★

43 reviews

BBB

B

0 reviews

Yelp

1★

24 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 20260———0
Mar 20260———-4
Feb 202645★75%100%-2
Jan 202665★100%83%+2
Dec 202544★100%50%+2
Nov 202523★100%50%0

Review Analytics

Sentiment Breakdown

129total
Positive
9574%
Neutral
2318%
Negative
119%

Review Velocity

Last 12 months

0

This month

3

Monthly avg

41

Annual

Reputation Opportunities

Quick wins identified from your public data

Stay ahead of 22 local competitors

You're 0.1★ above the local average of 4.5★. Subscribe to monitor shifts and stay ahead.

Competitive Landscape

Benchmarked against 22 local competitors

Dealership
Enterprise Car SalesYou
4.6★21885%
Knight Auto Mall Buying Center5★20099%
Elk Grove Buick GMC4.5★183861%
Elk Grove Cars4.9★283%
CarMax4.1★241214%
R N Auto Sales4.2★14711%
Approved Autos4.5★178—
Auto World of Sacramento - Used Car Dealership3.6★—55%
Elk Grove Auto Mall4.3★167120%
A Lot Auto Sales Inc Appointment only5★2244%
ForAnyAuto Used Cars4.6★29599%
Elk Grove Toyota4.6★1052293%
Elk Grove Honda4.7★546834%
Elk Grove Chevrolet4.3★128089%
Elk Grove Ford4.4★198278%
Elk Grove Dodge Chrysler Jeep Ram4.2★231657%
Nissan of Elk Grove4.5★197086%
Elk Grove Hyundai4.5★299082%
The ForAnyAuto Group4.6★875%
Mazda of Elk Grove4.6★94386%
Niello BMW Elk Grove4.7★148166%
Mulsanne Motors5★1—
Elk Grove Acura4.3★50347%

AI-Detected Patterns

Vehicle Quality Issues Critical Revenue Leak

5mentions

Post Sale Support Failures Customer Abandonment

3mentions

Our AI identified 60 mentions of "Exceptional Staff Performance Revenue Driver". Unlock the full report.

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Recent Reviews

Showing 10 of 129

9/10

Responded

Response Rate (Shown)

With reply9
Shown10

Of the reviews shown on this page, how many have an owner response.

9

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

0

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

5.0★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

A

Angelica O.

Feb 18, 2026Responded

positive

Rainy Presidents' Day, no plans, and then Bill called us and instantly made everything flow like a the rivers in the Delta that surround this city. NOT ONLY is he's tall, he's a vibe, and a car sales expert. Jose who helped with the final paperwork was also professional, kind, and lowkey an amazing photographer. The picture he took of me and my new 24 Toyota Corollie (Leslie) deserves an instagram photo credit. The service here surpasses any help I've gotten at CarMax or the Kia dealership due to their commitment to honesty and transparency when finding your dream car! Bill didn't just sell me a car, he sold me confidence on four wheels. I am forever thankful for my experience here on a rainy Presidents' Day.

Dealer Response

Thank you, Angelica, for your fantastic review! We're thrilled to hear that Bill and Jose made your experience enjoyable and memorable. Your new Toyota Corolla sounds like a perfect match, and we appreciate your kind words about our team's commitment to honesty. Enjoy the ride! - Michelle

L

Lavonne T.

Feb 12, 2026Responded

positive

My bank recommended me to Enterprise car sales and I found a 2024 Nissan rogue. Bill was very knowledgeable and very helpful in finding me my car.

Dealer Response

Thank you for your fantastic review, Lavonne! We're thrilled to hear that you found the perfect Nissan Rogue and that Bill provided you with such great service. Enjoy your new ride!Chris M

L

Lawrence Fernandez

Feb 10, 2026

positive

I just 2024 Colorado never thought in my life I’ve Ben working these guys told me to come in and they will take of me and they sure did thank you Tim my car salesman for making it happen I highly recommend coming in here thanks guys and team this place is awsome

D

Dan Kirk

Feb 4, 2026Responded

positive

Second time getting a car here. Upgraded to a newerr vehicle. In and out in an hour with a vehicle I wanted that cost less than I expected. Great value and quick.

Dealer Response

Thanks for your fantastic feedback, Dan! We're thrilled to hear about your smooth experience and that you found great value in your new vehicle. We always strive to make car buying easy and enjoyable. Safe travels. - Christina

D

Diane Viodes

Jan 29, 2026Responded

positive

Friendly, Bill is amazing! Haggle free, easy and fast. Great car buying experience!

Dealer Response

Thank you, Diane! We're thrilled to hear you had a fantastic car buying experience with Bill. Our team strives to make the process smooth and enjoyable, and your feedback truly brightens our day! Chris M

H

Heuifanga Tupou

Jan 26, 2026Responded

positive

Very helpful staff. Thanks Bill!

Dealer Response

Thanks for the fantastic review, Heuifanga! We're thrilled to hear that Bill and our team provided you with great service. Your support means a lot to us! Safe travels. - Christina

J

Jailen Terrell

Jan 16, 2026Responded

Dealer Response

Thanks for rating us! We hope your day is great! -Christina

C

Cece Watts

Jan 8, 2026Responded

positive

My sales guy knew I had 0 to put down and bad credit and he made sure he got me approved . I will recommend going to enterprise In Elk Grove and talk to Tim . Tim he will help you out and try his hardest .

Dealer Response

Hello Cece. We're glad you've had such wonderful car buying experiences with us. We appreciate your continued business. Take care. -Stacy

E

Emmett Richardson

Jan 8, 2026Responded

positive

Sales rep Bill Lau was the best I put him off for 3 months but he continued to keep in contact and guaranteed me that he could get me in a vehicle on my terms and he did that I nothing but high remarks for Bill and Enterprise and I'm a loyal client customer for life

Dealer Response

Thank you for your fantastic feedback, Emmett! We're thrilled to hear about your positive experience with Bill. His dedication to ensuring you found the right vehicle is what we strive for. We appreciate your loyalty and look forward to serving you for many more years to come! Chris M

A

anmarie freiermuth

Jan 1, 2026Responded

positive

ERIC HAD EXCELLENT CUSTOMER SERVICE

Dealer Response

Thank you, Anmarie! We're thrilled to hear about your positive experience with Eric. Our team is dedicated to providing great service, and it's wonderful to know we met your expectations. Safe travels. - Christina

AI-Powered Response Management

A

A.

Feb 18, 2026Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

L

L.

Feb 12, 2026Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

AI Response Available

Thank you for sharing your experience. We value your feedback.

L

L.

Feb 10, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

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