Reputation intelligence powered by AI
0/100
Reputation Score
Reputation Score: 94/100
Weighted composite of 4 factors:
76 reviews across 4 platforms:
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Average Rating: 4.9★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
76 reviews across 4 platforms:
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Response Rate: 68%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
76 reviews across 4 platforms:
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Sentiment: 91%
AI-analyzed tone and context across all review text.
76 reviews across 4 platforms:
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Review Volume: 421
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
76 reviews across 4 platforms:
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4.9★
Average
Average Rating: 4.9★
76 reviews across 4 platforms:
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92%
4-5 star
High-Rated Reviews: 92%
Percentage of reviews rated 4 or 5 stars.
5%
1-2 star
Low-Rated Reviews: 5%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.9★
Rating
Average Rating: 4.9★
76 reviews across 4 platforms:
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421
Reviews
Total Reviews: 76
76 reviews across 4 platforms:
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Higher volume improves SEO and credibility.
68%
Response Rate
Response Rate: 68%
Percentage of reviews with an owner response. 80%+ is the benchmark.
91%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
A
Overall Grade
Overall Grade: A
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
94
Score (out of 100)
Score: 94/100
4.9★
421 reviews
DealerRater
4.5★
3,490 reviews
BBB
D
0 reviews
Yelp
1★
40 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | 0 |
| Feb 2026 | 0 | — | — | — | -7 |
| Jan 2026 | 7 | 5★ | 100% | 100% | +4 |
| Dec 2025 | 3 | 5★ | 100% | 100% | -3 |
| Nov 2025 | 6 | 5★ | 100% | 100% | 0 |
0
This month
3
Monthly avg
41
Annual
Quick wins identified from your public data
Respond to more reviews
Your 68% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.
Stay ahead of 15 local competitors
You're 0.3★ above the local average of 4.6★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 15 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
TRD Auto Sales & FinanceYou | 4.9★ | 421 | 68% |
| Lions Auto Sales | 4.7★ | 669 | — |
| Discover Auto Sales | 5★ | 307 | — |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| M&S Auto | 4.2★ | 847 | 71% |
| DriveTime Used Cars | 4.9★ | 1899 | 32% |
| Prestige Wholesale | 4.8★ | 232 | 43% |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| Grand Touring Auto Sales | 4.9★ | — | 9% |
| Capital City Used Auto Sales Inc. | 4.7★ | — | 57% |
| Auto World of Sacramento - Used Car Dealership | 3.6★ | — | 55% |
| Roseville Automall | 4.1★ | 2498 | 2% |
| Kareem Auto Sales | 4.4★ | 532 | 8% |
| Lots of Cars | 4.6★ | 168 | — |
| Cars To Go | 4.2★ | 134 | — |
| Ganas Auto - Sacramento | 4.8★ | 436 | 90% |
Staff & Customer Service Excellence
42mentions
Financing & Credit Flexibility
15mentions
Our AI identified 42 mentions of "Staff & Customer Service Excellence". Unlock the full report.
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10/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Ama Cho
Jan 21, 2026Responded
Great cars and trucks at this place
Dealer Response
Thank you so much, Ama! We really appreciate the 5-star review and your kind words. It means a lot to us, and we’re glad you had a great experience with our cars and trucks. Enjoy your vehicle, and please don’t hesitate to reach out if you ever need anything. Thanks again for choosing TRD Auto Sales! Wael
Araseli Bandilla
Jan 18, 2026Responded
They are great help and they work with you thank you guys for helping us out 🙏😊
Dealer Response
Thank you so much, Araseli! It was truly a pleasure helping you and your husband with your Audi. We really appreciate the trust you put in us and are grateful you chose TRD Auto Sales. Enjoy the car, drive it in great health, and please don’t hesitate to reach out if you ever need anything. Welcome to the TRD family! ⭐⭐⭐⭐⭐ Wael
Bryce
Jan 17, 2026Responded
The guys at TRD auto sales are the most professional and honest dealers I’ve gone too I had an easy time with Jerome getting my truck and recommend them to everyone
Dealer Response
Thank you so much, Bryce! We truly appreciate the kind words and your recommendation. We’re glad to hear you had an easy and positive experience working with Gerome, he does a great job taking care of our customers. Enjoy your truck, and thank you for trusting all of us at TRD Auto Sales. We’re always here if you need anything down the road! Wael
Michael Villasenor
Jan 7, 2026Responded
As the Pointer Sisters once sang … “I’m so excited, I just can’t hide it”… I’m excited to share that I purchased my new truck at TRD! As a first-time buyer, I truly appreciate Yael and the team at TRD for making the experience smooth, welcoming, and professional. I love my truck, thank you guys!!!
Dealer Response
Thank you so much, Michael! That Pointer Sisters reference definitely put a smile on our faces 😄 We truly appreciate your kind words and are honored that you chose TRD for your first vehicle purchase. Making the process smooth, welcoming, and stress-free—especially for first-time buyers—is always our goal. Enjoy your new truck, and thank you again for trusting me and the TRD team. We’re always here if you need anything down the road! 🚙👏 Wael
Isaac Albrecht
Jan 5, 2026Responded
It was a very smooth experience to buy a car here. My good friend and I needed new cars and were able to both buy one here in a few hours. Wael helped me and was very informative and helpful with the regulations and with helping me understand loan payments since I was a first-time buyer. They also put brand new wheels on my vehicle at no extra cost, which I am very grateful for!
Dealer Response
Hi Isaac, Thank you so much for the fantastic 5-star review! I’m thrilled to hear that you and your friend had such a smooth experience buying your cars. It was my pleasure to help you navigate the process, especially as a first-time buyer. I also appreciate you sharing the picture of your car—it looks fantastic! If you ever need anything in the future, just let me know. Enjoy your new ride! Best regards, Wael
Sarah Lester
Jan 3, 2026Responded
EXCELLENT SERVICE! If you need a vehicle PLEASE go see Wael! He is the absolute Best!!!!! Great experience. He really cares and looks out for his customers. Thanks Wael!!!!! Appreciate you !!!!!!
Dealer Response
Thank you so much, Sarah!!! I truly appreciate the kind words and your support 🙏 It means a lot to hear that you felt taken care of—that’s always my goal. I’m grateful for the opportunity to help you, and I’m so glad you had a great experience. Enjoy your vehicle, and don’t hesitate to reach out if you ever need anything! Wael
Elika Bernard
Jan 3, 2026Responded
Not only did I get a great car but the service was exemplary. My car payment is more than I can afford and I didn’t have to settle. They gave me exactly what I asked for and so much more. I’ll definitely be back.
Dealer Response
Thank you so much, Elika, for the kind words and trust 🙏 We’re really happy we could help you get the car you wanted without settling and keep the payment where you needed it to be. Making sure our customers feel comfortable and taken care of is always our top priority. We truly appreciate your support and look forward to seeing you again. Enjoy your new car! Wael
Shauna Kerns
Dec 30, 2025Responded
I had a great experience purchasing a vehicle from Wael (YL) at TRD. I called last minute from 5 hours away and he took the time on the phone with me to get approved even though I called right before closing. Wael was attentive, efficient, and extremely helpful. I drove the long distance to buy the car the next day and he was quick and helped me get out of there in a timely fashion. He even helped me with insurance and I got a better rate that I was previously paying. I give these guys a 10 out of 10. The car is in excellent shape and I got the full Carfax report from the dealership. I am thrilled and cannot recommend them enough!!
Dealer Response
Thank you so much, Shauna, for the amazing review and for trusting us at TRD Auto—especially coming from so far away. It truly means a lot that you gave us the opportunity to earn your business. I’m glad we were able to get everything handled quickly, from approval to insurance, and make the long drive worth it for you. Hearing that you’re thrilled with the car and the overall experience is exactly why we do what we do. Enjoy your vehicle, and please don’t hesitate to reach out if you ever need anything. Welcome to the TRD family! 🙏🚗 Wael
Caulen Wright
Dec 27, 2025Responded
Getting a car through TRD auto sales was a fantastic experience. Went with my good friend and we both walked away happily with great cars. It was a very smooth process and they walked us through all of it while giving us great deals. Wael and everyone else at TRD auto are solid. Would definitely recommend to anyone in Sacramento looking to buy a vehicle.
Dealer Response
Thank you so much, Caulen! We truly appreciate you taking the time to leave such a great review. It means a lot to us that you and your friend both walked away happy with your cars. Our goal is always to make the process smooth, transparent, and make sure everyone feels confident they’re getting a great deal. On behalf of myself and the entire TRD Auto team, thank you for the recommendation and for trusting us. Enjoy your new ride, and we’re always here if you need anything! 🚗 Wael
phoenix ferreira
Dec 24, 2025Responded
This guy is the best salesman I’ve met. He was very polite to me and the family, made the buying process very simple, and let us test drive without appointment. I bought a 2010 manual transmission Honda civic. 10/10 would come back.
Dealer Response
Thank you so much, Phoenix! We truly appreciate the 5-star review and your kind words. It means a lot to hear that you and your family felt comfortable and had a smooth, simple buying experience. We’re glad you enjoyed the test drive and found the right fit with the 2010 manual Honda Civic. Congratulations, and we’d be happy to help you again anytime. Enjoy the ride! 🚗⭐ Wael
A.
Jan 21, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
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A.
Jan 18, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
B.
Jan 17, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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