Sacramento, CA·Unclaimed

Cars To Go

Reputation intelligence powered by AI

C

0/100

Reputation Score

Reputation Score: 65/100

Weighted composite of 4 factors:

Rating (×40%)85 pts
Response Rate (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)100 pts

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

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Rating
B4.2

Average Rating: 4.2

Reviews analyzed47
Median rating5★
Factor score85/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

Response Rate
F0%

Response Rate: 0%

Reviews with reply0
Total reviews47
Factor score15/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

Sentiment
B61%

Sentiment: 61%

Positive24
Neutral8
Negative15
Factor score80/100

AI-analyzed tone and context across all review text.

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

Volume
A134

Review Volume: 134

Factor score100/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

Rating Distribution

5
2860%
4
00%
3
12%
2
36%
1
1532%

4.2

Average

Average Rating: 4.2

Total reviews47
Median rating5★

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

60%

4-5 star

High-Rated Reviews: 60%

5-star28
4-star0

Percentage of reviews rated 4 or 5 stars.

38%

1-2 star

Low-Rated Reviews: 38%

2-star3
1-star15

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

4.2★

Rating

Average Rating: 4.2

Total reviews47
Median5★

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

134

Reviews

Total Reviews: 47

47 reviews across 3 platforms:

Google8
Yelp34
DealerRater5

Subscribe to see all platforms

Higher volume improves SEO and credibility.

Response Rate

Response Rate:

With reply0
Total47

Percentage of reviews with an owner response. 80%+ is the benchmark.

61%

Positive Sentiment

Positive Sentiment

Positive24
Neutral8
Negative15

AI-analyzed sentiment from review text.

C

Overall Grade

Overall Grade: C

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

65

Score (out of 100)

Score: 65/100

Rating (×40%)85 pts
Response (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)100 pts

Cross-Platform Ratings

Google

4.2★

134 reviews

DealerRater

4.5★

5 reviews

BBB

B

0 reviews

Yelp

1★

42 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 202600
Mar 202600
Feb 20260-1
Jan 202611★0%0%+1
Dec 202500
Nov 202500

Review Analytics

Sentiment Breakdown

47total
Positive
2451%
Neutral
817%
Negative
1532%

Review Velocity

Last 12 months

0

This month

1

Monthly avg

10

Annual

Reputation Opportunities

Quick wins identified from your public data

Respond to more reviews

No responses detected. Responding to reviews — especially negative ones — shows potential buyers you care. RepDesk generates draft responses instantly.

Close the rating gap

At 4.2★, you're 0.3 stars below the top tier. Each 0.1★ increase can improve click-through from Google Maps by up to 9%. AI sentiment analysis pinpoints the specific issues dragging your score down.

Grow your review volume

With 134 reviews, you're leaving SEO value on the table. Dealerships with 200+ reviews rank significantly higher in Google's local pack. Track your monthly velocity and set growth targets.

Stay ahead of 10 local competitors

The local average is 4.7★. Get actionable insights to close the gap and outrank competitors.

Competitive Landscape

Benchmarked against 10 local competitors

Dealership
Cars To GoYou
4.2134
Kareem Auto Sales4.45328%
Lions Auto Sales4.7669
TRD Auto Sales & Finance4.942168%
West Coast Auto Sales Center4.624915%
Discover Auto Sales5307
M&S Auto4.284771%
DriveTime Used Cars4.9189932%
Prestige Wholesale4.823243%
Car Deal Auto Sales4.814467%
Ganas Auto - Sacramento4.843690%

AI-Detected Patterns

Communication & Responsiveness

6mentions

Staff Friendliness & Service

5mentions

Our AI identified 6 mentions of "Communication & Responsiveness". Unlock the full report.

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Recent Reviews

Showing 10 of 47

0/10

Responded

Response Rate (Shown)

With reply0
Shown10

Of the reviews shown on this page, how many have an owner response.

5

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

3

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

3.8★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

M

mai

Jan 22, 2026

negative

I’m trying to buy a car from them but they never answer the phone or emails

C

Chris G.

Oct 24, 2025

negative

SMALL CLAIMS HERE WE COME!! Dishonest and unwilling to "fairly" back up their cars/deals. Don't try to throw me an obligatory bone and act as if you aren't at all responsible for any of the events just 250 miles after purchase. Tampered with gateway module so my mechanic couldn't get a code reading to diagnose the vehicle followed by determining that someone poured stop leak in the radiator to mask the blown head gasket. It only cost $900 to find this out. WHAT'S REALLY SKETCHY IS THAT THE GATEWAY MODULE WAS FUNCTIONING JUST 40 MILES BEFORE THE SALE OF THE CAR BC THE MODULE IS USED TO SMOG THE CAR. FISHY TO SAY THE LEAST. Total loss and then they want to give me back less than 1/2 the cost of the car as a parting gift. Not a good look, friends. BUYER BEWARE!!

H

hany samwel

Sep 24, 2025

positive

great experience! easy and smooth they are very helpful

J

Janbaz Ameri

Sep 15, 2025

K

Kartel Cisco

Sep 11, 2025

positive

THESE GUYS were great! THEY helped me get my first car . I’m super satisfied with everything from start to finish, it was a smooth transaction and I will be shopping with them again

S

Sadeya Janbaz

Sep 8, 2025

positive

I bought my car from Cars To Go a little while ago and I couldn’t be happier with it. The miles were great for the price, and it’s been running smooth ever since. I’ve already taken it on a few long drives with no issues at all. The process of buying it was super easy and stress-free, and the staff made sure I left confident in my choice. Definitely glad I came here!

S

Sara Rawofy

Sep 8, 2025

positive

Cars To Go made buying a car super easy for me. I found the perfect car with great mileage and it’s been running amazing since the day I drove it off the lot. The team was really helpful and answered all my questions without rushing me. They made sure I felt comfortable with my choice and the whole process was smooth from start to finish. I’ll definitely be coming back here for my next car!”

M

MADINA RAWOFY

Sep 8, 2025

M

Madina Rawofy

Sep 8, 2025

positive

I had a great experience with Cars To Go! I recently bought a car from them, and I couldn’t be happier. The car has low miles, runs smoothly, and was priced very fairly. The staff was friendly, honest, and made the whole process quick and easy. I really appreciated how transparent they were and how they helped me find exactly what I was looking for. Definitely recommend Cars To Go if you’re looking for a reliable vehicle and great customer service!

D

Donna B.

Jun 20, 2025

negative

They could be honest when they sale a car.I bought a 2005 Lexus RX 330 Not only did it have many repairs but they also sold it with no catalytic coverter.they replace it with a glasspak.it would not pass smog I had to pay 1600.to fix it so it would pass.filed complaint with Calif.Automotive Repair.even thro it's illegal to sale a care without the cinverter converter They did nothing either filed with DMV.we will see. Next stop small claims.

AI-Powered Response Management

M

m.

Jan 22, 2026

negative

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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C

C.

Oct 24, 2025

negative

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

H

h.

Sep 24, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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