Reputation intelligence powered by AI
0/100
Reputation Score
Reputation Score: 100/100
Weighted composite of 4 factors:
49 reviews across 2 platforms:
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Average Rating: 4.8★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
49 reviews across 2 platforms:
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Response Rate: 90%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
49 reviews across 2 platforms:
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Sentiment: 88%
AI-analyzed tone and context across all review text.
49 reviews across 2 platforms:
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Review Volume: 436
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
49 reviews across 2 platforms:
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4.8★
Average
Average Rating: 4.8★
49 reviews across 2 platforms:
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88%
4-5 star
High-Rated Reviews: 88%
Percentage of reviews rated 4 or 5 stars.
12%
1-2 star
Low-Rated Reviews: 12%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.8★
Rating
Average Rating: 4.8★
49 reviews across 2 platforms:
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436
Reviews
Total Reviews: 49
49 reviews across 2 platforms:
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Higher volume improves SEO and credibility.
90%
Response Rate
Response Rate: 90%
Percentage of reviews with an owner response. 80%+ is the benchmark.
88%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
A
Overall Grade
Overall Grade: A
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
100
Score (out of 100)
Score: 100/100
4.8★
436 reviews
DealerRater
4.5★
43 reviews
BBB
A+
12 reviews
Yelp
1★
2 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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0
This month
2
Monthly avg
23
Annual
Quick wins identified from your public data
Stay ahead of 11 local competitors
You're 0.1★ above the local average of 4.7★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 11 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Ganas Auto - SacramentoYou | 4.8★ | 436 | 90% |
| Sobey's Auto Wholesale, LLC | 5★ | 5 | — |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| Prestige Wholesale | 4.8★ | 232 | 43% |
| M&S Auto | 4.2★ | 847 | 71% |
| Lions Auto Sales | 4.7★ | 669 | — |
| DriveTime Used Cars | 4.9★ | 1899 | 32% |
| Discover Auto Sales | 5★ | 307 | — |
| TRD Auto Sales & Finance | 4.9★ | 421 | 68% |
| Kareem Auto Sales | 4.4★ | 532 | 8% |
| Cars To Go | 4.2★ | 134 | — |
Dishonored Promotions & Pricing Issues
1mentions
Dangerous Driving by Employees
1mentions
Our AI identified 35 mentions of "Exceptional Staff Performance (Revenue Driver)". Unlock the full report.
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7/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
7
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
1
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
4.2★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Kenshia Lacoyle
Oct 27, 2025
I am having extreme difficulties with this car company you guys had a promotion and did not honor it I am extremely upset.. I keep having issues with this car company this is the worst experience and I keep getting the run around.. someone needs to reach out to me and fix this
Reyes Barrera
Sep 17, 2025
Yo fui compré mi carro en auto ganas y muy atentos me ayudaron con todo en casa momento siempre me ayudaron y cada y fui dos veces al taller y también me trataron muy bien arreglaron el problema de mi troca se los recomiendo al 💯
Flor Cordova
Sep 15, 2025
Hanns Quiñonez
Sep 7, 2025Responded
Dealer Response
¡Gracias por la calificación de 5 estrellas! Estamos aquí para ti en cualquier momento.
daniel montoya
Sep 2, 2025Responded
Patricia Solari me atendió y a sido muy amable conmigo estoy contento en la ayuda que me proporcionó y contento con mi nuevo carro
Dealer Response
Gracias por la calificación Daniel, nuestro objetivo es darte un increíble servicio y que salgas manejando el carro de tus sueños. Estamos a tus órdenes.
Leo Salas sandoval
Sep 1, 2025Responded
Muy amables la verdad tanto los agentes de ventas como el dueño se portaron muy bien y buscan la mejor forma de ayudarte muchas gracias a Patricia quien explica muy bien y si tienes dudas te da la confianza para que le atas cualquier pregunta además te explica todo el proceso y no ocultan cosas en la negociación como otros lugares que la verdad dan pena muy agradecido Y ya saben les recomiendo a Patricia
Dealer Response
¡Hola Leo! Gracias por compartirnos tu experiencia, estamos comprometidos en poder ayudar a todos nuestros clientes con toda la información y que salgan satisfechos con su compra.
Ramon Salas
Aug 31, 2025Responded
Tuve muy buena experiencia con ganas Auto Patricia me atendió y super bien 👍 lo recomiendo
Dealer Response
¡Hola Ramon! Gracias por tu recomendación. Estamos comprometidos a ofrecerte siempre el mejor servicio!
Osea Baraki
Aug 28, 2025Responded
The team at Gana was very helpful, informative and kind to me and my family especially Patricia. Thank you
Dealer Response
Hi Osea, thank you for such a fantastic review and for recommending Patricia this really makes our day. All of us at Ganas Auto are grateful for your business.
Asenaca Baraki
Aug 28, 2025Responded
Professional service. Clear presentation by Patricia Solari. Very helpful.
Dealer Response
Thank you for your kind words Asenaca , we are so glad you're satisfied with our Customer Service that was provided to you during the time of purchase.
Lavenia Baraki
Aug 28, 2025Responded
It was very welcoming, Patricia Solari was very welcoming and helped us in each and every step of the way. She was very informative about the process and very kind.
Dealer Response
Hi Lavenia , thank you for your great review. I will pass on your lovely feed back to Patricia, we are so glad you love your car and the service that was provided to you.
K.
Oct 27, 2025
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
R.
Sep 17, 2025
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
F.
Sep 15, 2025
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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