N
NEDRACOX2322
Feb 18, 2026
I hadn't bought a car in over 20 years. Julian Calderon (my salesman) made this experience so nice. He took his time showing me different vehicles, explaining their differences and answerin
0/100
Reputation Score
Reputation Score: 75/100
Weighted composite of 4 factors:
15 reviews across 1 platform:
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Average Rating: 4.6★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
15 reviews across 1 platform:
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Response Rate: 0%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
15 reviews across 1 platform:
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Sentiment: 90%
AI-analyzed tone and context across all review text.
15 reviews across 1 platform:
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Review Volume: 168
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
15 reviews across 1 platform:
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4.6★
Average
Average Rating: 4.6★
15 reviews across 1 platform:
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93%
4-5 star
High-Rated Reviews: 93%
Percentage of reviews rated 4 or 5 stars.
7%
1-2 star
Low-Rated Reviews: 7%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.6★
Rating
Average Rating: 4.6★
15 reviews across 1 platform:
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168
Reviews
Total Reviews: 15
15 reviews across 1 platform:
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Higher volume improves SEO and credibility.
—
Response Rate
Response Rate: —
Percentage of reviews with an owner response. 80%+ is the benchmark.
90%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
B
Overall Grade
Overall Grade: B
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
75
Score (out of 100)
Score: 75/100
4.6★
168 reviews
DealerRater
4.7★
1,159 reviews
BBB
B
0 reviews
Yelp
3.8★
31 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -7 |
| Feb 2026 | 7 | 4.7★ | 0% | 100% | -1 |
| Jan 2026 | 8 | 4.4★ | 0% | 88% | +8 |
| Dec 2025 | 0 | — | — | — | 0 |
| Nov 2025 | 0 | — | — | — | 0 |
0
This month
1
Monthly avg
15
Annual
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Benchmarked against 10 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Lots of CarsYou | 4.6★ | 168 | — |
| Grand Touring Auto Sales | 4.9★ | — | 9% |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| Prestige Wholesale | 4.8★ | 232 | 43% |
| M&S Auto | 4.2★ | 847 | 71% |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| Capital City Used Auto Sales Inc. | 4.7★ | — | 57% |
| Sac City Motors | 4.5★ | — | 4% |
| TRD Auto Sales & Finance | 4.9★ | 421 | 68% |
| Lions Auto Sales | 4.7★ | 669 | — |
| Kareem Auto Sales | 4.4★ | 532 | 8% |
0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
4.7★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
NEDRACOX2322
Feb 18, 2026
I hadn't bought a car in over 20 years. Julian Calderon (my salesman) made this experience so nice. He took his time showing me different vehicles, explaining their differences and answerin
Angel Mendez
Feb 18, 2026
Upon arrival the customer service was quick on contact. The service provider was kind and made things easy. While the car was in service the service provider kept me updated .
BMAYSTRYSHIN
Feb 18, 2026
Great customer service Chad was very nice and respectful .short waiting time and very knowledgeable
RAYTIMES4
Feb 13, 2026
Brought Tahoe in for routine maintenance and issues with my XM radio system. Trevor is a great service writer. Knows his vehicles. Kept me in the loop with how long it's going to be and how much it's going
TAYLORWILLIAM1989
Feb 13, 2026
Great service! Friendly staff! Easy process! Shanel was patient fought hard to get me the best deal and earned a forever customer thank you!
BSCHAFFER17
Feb 11, 2026
The service agent was deliteful to work with. He was very personable and kept me updated on the service.
MATTHEW.HUIKUPAA
Feb 3, 2026
Excellent customer service and follow up on all aspects of the vehicle purchasing experience and communication.
seanbodine
Jan 31, 2026
Bailey and Gavin are both awesome. I've been here a couple times to buy a car and both times they didn't disappoint. They do everything possible to get you in what you want, and if the
keelercrystal940
Jan 31, 2026
They did a great job. Quick and efficient. Staff was very friendly and attentive. Will be back.
MARYDOMINGUEZ5819
Jan 25, 2026
Very kind humans and vary nice service and you know how to make family happy 😊 😃 😀
N.
Feb 18, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
A.
Feb 18, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
B.
Feb 18, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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