Roseville, CA·Unclaimed

Roseville City motors

Reputation intelligence powered by AI

D

0/100

Reputation Score

Reputation Score: 52/100

Weighted composite of 4 factors:

Rating (×40%)70 pts
Response Rate (×30%)15 pts
Sentiment (×20%)60 pts
Volume (×10%)70 pts

8 reviews across 1 platform:

Google8
Rating
C3.8

Average Rating: 3.8

Reviews analyzed8
Median rating5★
Factor score70/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

8 reviews across 1 platform:

Google8
Response Rate
F13%

Response Rate: 13%

Reviews with reply1
Total reviews8
Factor score15/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

8 reviews across 1 platform:

Google8
Sentiment
C60%

Sentiment: 60%

Positive3
Neutral3
Negative2
Factor score60/100

AI-analyzed tone and context across all review text.

8 reviews across 1 platform:

Google8
Volume
C29

Review Volume: 29

Factor score70/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

8 reviews across 1 platform:

Google8

Rating Distribution

5
563%
4
00%
3
00%
2
00%
1
338%

3.8

Average

Average Rating: 3.8

Total reviews8
Median rating5★

8 reviews across 1 platform:

Google8

63%

4-5 star

High-Rated Reviews: 63%

5-star5
4-star0

Percentage of reviews rated 4 or 5 stars.

38%

1-2 star

Low-Rated Reviews: 38%

2-star0
1-star3

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

3.8★

Rating

Average Rating: 3.8

Total reviews8
Median5★

8 reviews across 1 platform:

Google8

29

Reviews

Total Reviews: 8

8 reviews across 1 platform:

Google8

Higher volume improves SEO and credibility.

13%

Response Rate

Response Rate: 13%

With reply1
Total8

Percentage of reviews with an owner response. 80%+ is the benchmark.

60%

Positive Sentiment

Positive Sentiment

Positive3
Neutral3
Negative2

AI-analyzed sentiment from review text.

D

Overall Grade

Overall Grade: D

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

52

Score (out of 100)

Score: 52/100

Rating (×40%)70 pts
Response (×30%)15 pts
Sentiment (×20%)60 pts
Volume (×10%)70 pts

Cross-Platform Ratings

Google

3.8★

29 reviews

DealerRater

4.5★

43 reviews

BBB

B

0 reviews

Yelp

3.8★

31 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 202600
Mar 20260-1
Feb 202615★0%0%+1
Jan 202600
Dec 202500
Nov 202500

Review Analytics

Sentiment Breakdown

8total
Positive
338%
Neutral
338%
Negative
225%

Review Velocity

Last 12 months

0

This month

0

Monthly avg

1

Annual

Reputation Opportunities

Quick wins identified from your public data

Respond to more reviews

Your 13% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.

Close the rating gap

At 3.8★, you're 0.7 stars below the top tier. Each 0.1★ increase can improve click-through from Google Maps by up to 9%. AI sentiment analysis pinpoints the specific issues dragging your score down.

Grow your review volume

With 29 reviews, you're leaving SEO value on the table. Dealerships with 200+ reviews rank significantly higher in Google's local pack. Track your monthly velocity and set growth targets.

Stay ahead of 10 local competitors

The local average is 4.4★. Get actionable insights to close the gap and outrank competitors.

Competitive Landscape

Benchmarked against 10 local competitors

Dealership
Roseville City motorsYou
3.82913%
USA Car Planet LLC4.728266%
Auto King4.27125%
Roseville Car Connection4.2114
Hayes Auto Sales3.641810%
LAS MOTORS LLC5
Roseville Auto Sales3.1179
Premium Auto Sales4.41214%
CARZONA53%
carizma auto sales56430%
BETA AUTOMOTIVE SUPERSTORE LLC4.9100%

AI-Detected Patterns

Communication & Reliability Failures

2mentions

Discriminatory Sales Practices

1mentions

Our AI identified 3 mentions of "Exceptional Customer Experience (Positive Pattern)". Unlock the full report.

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Recent Reviews

Showing 8 of 8

1/8

Responded

Response Rate (Shown)

With reply1
Shown8

Of the reviews shown on this page, how many have an owner response.

3

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

2

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

3.5★

Avg Rating

Average Rating (Shown)

Average star rating of the 8 reviews displayed on this page.

A

Arthur Kislitsa

Feb 4, 2026

J

Joan Corso

Mar 27, 2025

M

Michael Negrete

Jan 21, 2025

positive

After car searching for a few weeks we found the perfect vehicle here at Roseville City Motors at a great price! Tony and Joe were amazing and went above and beyond to satisfy us . Even if we live 3 hours away we would definitely come back for another purchase...

T

Theo Ohagen

Nov 12, 2024

positive

Thank you Tony, I called the number to the Lot late Sunday 11/10/24 before the upcoming federal holiday Veterans Day 11/11/24 Tony took down my name and number. Told me he will be open on the Holiday, I drove a hour and a half out in a crazy rain storm, I was treated beyond fair, his dad makes the best coffee for starters, by lunch time they had ordered pizza which was fire! The hospitality was amazing eye contact, communication on point, no shady BS. Stand up guy that you don’t see no more. Me personally I had a great day thanks for the Truck brother!

A

Anthony Ortiz

Aug 19, 2023

negative

Had drove 2 hours to see a vehicle and was informed by Tony the day before that someone would be there to meet me. Well I was stood up and only after 2 hours did I get a response but I was already gone. This dealership does not do good business wouldn’t recommend!

T

Tim Billinsly

Dec 13, 2022Responded

negative

Went to their dealership, inquired about a Subaru and he told me the price which I was OK with and before I could say anything else he said he would have to do a credit check for me to test drive it because I look like someone that couldn’t afford it. Well, I got news for you, I could afford it and then some the whole ordeal just put me off I probably wouldn’t go with him

Dealer Response

We apologize for the inconvenience and miscommunication. However the phone calls and messages involving our sales team are recorded. The sales person explained to you the company policy of a pre approval check before test drive. He never once brought to the conversation anything of social status. If you would like to call in and speak to a manager they can answer any other questions clearly. Have a great day and good luck on your vehicle purchase endeavor.

Y

Yessi Vicario

Apr 7, 2022

O

orlando funk

Apr 3, 2022

positive

Great place I recommend it.👍

AI-Powered Response Management

A

A.

Feb 4, 2026

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

J

J.

Mar 27, 2025

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

M

M.

Jan 21, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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