A
Andres Legarreta
Feb 12, 2026
Los mejores en servicio y derided
0/100
Reputation Score
Reputation Score: 65/100
Weighted composite of 4 factors:
34 reviews across 2 platforms:
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Average Rating: 5.0★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
34 reviews across 2 platforms:
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Response Rate: 3%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
34 reviews across 2 platforms:
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Sentiment: 85%
AI-analyzed tone and context across all review text.
34 reviews across 2 platforms:
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Review Volume: 0
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
34 reviews across 2 platforms:
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5★
Average
Average Rating: 5★
34 reviews across 2 platforms:
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88%
4-5 star
High-Rated Reviews: 88%
Percentage of reviews rated 4 or 5 stars.
12%
1-2 star
Low-Rated Reviews: 12%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
5★
Rating
Average Rating: 5★
34 reviews across 2 platforms:
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—
Reviews
Total Reviews: 34
34 reviews across 2 platforms:
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Higher volume improves SEO and credibility.
3%
Response Rate
Response Rate: 3%
Percentage of reviews with an owner response. 80%+ is the benchmark.
85%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
65
Score (out of 100)
Score: 65/100
5★
127 reviews
DealerRater
4.5★
43 reviews
BBB
A+
12 reviews
Yelp
1★
5 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -4 |
| Feb 2026 | 4 | 5★ | 0% | 100% | -1 |
| Jan 2026 | 5 | 5★ | 0% | 100% | +2 |
| Dec 2025 | 3 | 3.7★ | 0% | 67% | -1 |
| Nov 2025 | 4 | 5★ | 0% | 75% | 0 |
0
This month
3
Monthly avg
34
Annual
Quick wins identified from your public data
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Benchmarked against 10 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
CARZONAYou | 5★ | — | 3% |
| Roseville City motors | 3.8★ | 29 | 13% |
| Auto King | 4.2★ | 71 | 25% |
| USA Car Planet LLC | 4.7★ | 282 | 66% |
| Hayes Auto Sales | 3.6★ | 418 | 10% |
| Roseville Car Connection | 4.2★ | 114 | — |
| LAS MOTORS LLC | 5★ | — | — |
| Roseville Auto Sales | 3.1★ | 179 | — |
| Premium Auto Sales | 4.4★ | 121 | 4% |
| carizma auto sales | 5★ | 64 | 30% |
| BETA AUTOMOTIVE SUPERSTORE LLC | 4.9★ | — | 100% |
Vehicle Quality & Reliability Issues
2mentions
Post Sale Support Failure
2mentions
Our AI identified 18 mentions of "Staff Performance (Serge/Serg/Art/Seorge)". Unlock the full report.
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0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Andres Legarreta
Feb 12, 2026
Los mejores en servicio y derided
Conner Moranville (safewayplaya7)
Feb 3, 2026
Bought a Toyota Highlander from them, no hassle, easy cash deal. Would recommend this dealership to anyone looking for a good car!
Edward Steinhoefel
Feb 2, 2026
Great to deal with. Was able to make an offer before I travelled 2 hours to test drive. Even after I bought, Seorge agreed to repair a costly Module for lift gate. He has well maintained European cars at a reasonable price. I’ll definitely recommend him to family and friends!
Dima K.
Feb 2, 2026
Just a bought a 2018 bmw from Serge and had the most stress free car buying experience. He was very transparent throughout the entire transaction. He provided the Carfax report and was able to answer all of my questions. Will definitely use Carzona for all future purchases and will recommend it to all friends and family.
Ferdaws Karimzada
Jan 30, 2026
I had a great experience working with Serhii. I bought a 2011 Prius from him and the car is in really good shape, exactly as described. Everything was honest, transparent, and smooth from start to finish. Serhii was professional, although not very friendly but easy to work with.
Felix Raygoza
Jan 24, 2026
FRIENDLY & FAST SERVICE.. IF YOU ARE CAR SHOPPING GO TO CARZONA...GREAT PRICES !
Jamie Alfaro
Jan 4, 2026
Exceptional experience! The reviews for Carzona were all so positive, that I was skeptical they were real. I am now one of the many very satisfied customers and I am still in awe of the vehicle, price and entire transaction. The Ford Explorer I purchased was extraordinarily well priced, beautiful condition for any used car but especially for a 2014! Serg was wonderful to work with and the actual transaction took much less time than I did to test drive and inspect it. We even received a call at the end of the day checking in on us since Serg knew my daughter and I had a several hour drive ahead of us. I cannot imagine purchasing a car anywhere else in the future. Thanks Carzona!!!
Jamie A.
Jan 4, 2026
If you are reading reviews here on Yelp, look instead at Google Reviews. As of this writing, there are 93 very positive reviews on this business that are very well deserved. I spent more time test driving and personally inspecting this vehicle than it took to complete the transaction. Serg was professional, knowledgeable and very kind. The vehicle was already very well priced and I have been 100% satisfied with the transaction and my new car. Serg knew my daughter and I had a several hour drive home that evening and even made sure we were safe and satisfied by sending a simple text to check-in at the end of the day. Whenever my family needs a new car, we will be back. Exceptional experience!
Mason Cartwright
Jan 1, 2026
Just a bought a 2022 Subaru Impreza from Serge and had the most stress free car buying experience. He was very transparent throughout the entire transaction. He provided the Carfax report and was able to answer all of my questions. Will definitely use Carzona for all future purchases and will recommend it to all friends and family.
Jane Doe
Dec 27, 2025
Buying process was super easy and very simple! I was in and out in 20 minutes max. My car feels and looks like new!
A.
Feb 12, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
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C.
Feb 3, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
E.
Feb 2, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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