Roseville, CA·Unclaimed

carizma auto sales

Reputation intelligence powered by AI

B

0/100

Reputation Score

Reputation Score: 81/100

Weighted composite of 4 factors:

Rating (×40%)100 pts
Response Rate (×30%)40 pts
Sentiment (×20%)100 pts
Volume (×10%)85 pts

64 reviews across 1 platform:

Google64
Rating
A5.0

Average Rating: 5.0

Reviews analyzed64
Median rating5★
Factor score100/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

64 reviews across 1 platform:

Google64
Response Rate
D30%

Response Rate: 30%

Reviews with reply19
Total reviews64
Factor score40/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

64 reviews across 1 platform:

Google64
Sentiment
A98%

Sentiment: 98%

Positive60
Neutral4
Negative0
Factor score100/100

AI-analyzed tone and context across all review text.

64 reviews across 1 platform:

Google64
Volume
B64

Review Volume: 64

Factor score85/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

64 reviews across 1 platform:

Google64

Rating Distribution

5
6398%
4
00%
3
12%
2
00%
1
00%

5

Average

Average Rating: 5

Total reviews64
Median rating5★

64 reviews across 1 platform:

Google64

98%

4-5 star

High-Rated Reviews: 98%

5-star63
4-star0

Percentage of reviews rated 4 or 5 stars.

0%

1-2 star

Low-Rated Reviews: 0%

2-star0
1-star0

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

5★

Rating

Average Rating: 5

Total reviews64
Median5★

64 reviews across 1 platform:

Google64

64

Reviews

Total Reviews: 64

64 reviews across 1 platform:

Google64

Higher volume improves SEO and credibility.

30%

Response Rate

Response Rate: 30%

With reply19
Total64

Percentage of reviews with an owner response. 80%+ is the benchmark.

98%

Positive Sentiment

Positive Sentiment

Positive60
Neutral4
Negative0

AI-analyzed sentiment from review text.

B

Overall Grade

Overall Grade: B

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

81

Score (out of 100)

Score: 81/100

Rating (×40%)100 pts
Response (×30%)40 pts
Sentiment (×20%)100 pts
Volume (×10%)85 pts

Cross-Platform Ratings

Google

5★

64 reviews

DealerRater

4.5★

43 reviews

BBB

B

0 reviews

Yelp

1★

31 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 202600
Mar 20260-2
Feb 202625★50%100%0
Jan 202625★100%100%+1
Dec 202515★100%100%0
Nov 202515★100%100%0

Review Analytics

Sentiment Breakdown

64total
Positive
6094%
Neutral
46%
Negative
00%

Review Velocity

Last 12 months

0

This month

1

Monthly avg

13

Annual

Reputation Opportunities

Quick wins identified from your public data

Respond to more reviews

Your 30% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.

Grow your review volume

With 64 reviews, you're leaving SEO value on the table. Dealerships with 200+ reviews rank significantly higher in Google's local pack. Track your monthly velocity and set growth targets.

Stay ahead of 10 local competitors

You're 0.7★ above the local average of 4.3★. Subscribe to monitor shifts and stay ahead.

Competitive Landscape

Benchmarked against 10 local competitors

Dealership
carizma auto salesYou
56430%
Roseville Car Connection4.2114
Roseville Auto Sales3.1179
Premium Auto Sales4.41214%
USA Car Planet LLC4.728266%
Roseville City motors3.82913%
CARZONA53%
Auto King4.27125%
OTCARS AUTO SALES4.481
Hertz Car Sales Roseville4.438817%
BETA AUTOMOTIVE SUPERSTORE LLC4.9100%

AI-Detected Patterns

Misleading Vehicle Descriptions

1mentions

Heavy Dependence on Single Salesperson (Gino)

47mentions

Our AI identified 47 mentions of "Heavy Dependence on Single Salesperson (Gino)". Unlock the full report.

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Recent Reviews

Showing 10 of 64

9/10

Responded

Response Rate (Shown)

With reply9
Shown10

Of the reviews shown on this page, how many have an owner response.

10

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

0

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

5.0★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

N

Nada Alali

Feb 4, 2026

positive

Great deal and service highly recommended Thank you Gino

R

Rudy Morgan

Feb 3, 2026Responded

positive

Gino sold me a 2019 dodger Journey. This car has been reliable and no issues at all. I will be purchasing all my cars from Gino. He’s the best car salesman’s and will answer any of you questions or concerns.

Dealer Response

thank you Rudy

S

Sam Stanley

Jan 13, 2026Responded

positive

I had the best possible experience buying/financing a car for the first time at Carizma. Gino and David were extremely helpful, honest, and so kind. I will be recommending them to anyone I know looking for a car. They worked with me throughout the process and were very patient. They have great prices/selection of cars, but they also provided some of the best customer service I’ve ever experienced and turned something that was causing me so much stress into something that was exciting and fun. Gino even reached out the next day to make sure I was happy with the purchase. Thank you so much again to Gino and David, they are truly great people, which is far beyond the average customer service you’d get anywhere else!

Dealer Response

Thank you Samantha for the awesome review and enjoyed your beautiful Honda CRV.

D

Divine Favor

Jan 7, 2026Responded

positive

Gino at Carizma Auto sale has a very good business relationship with understanding and knowledge on how to help you go about with your process. They do not stop after you get your car, but they pick your calls and listen to any issue and willing to help out. I understand, with Carizma, their #1 goal is their customers happiness. They build family with their customers and keep in mind that their customer service is a TOP NOTCH. Their prices are affordable and their discount is unmatched, all you have to do is tell them what you can afford and your problems will be solved. CARIZMA TO THE WORLD And One More thing, ASK for GINO. He is the best and he will give you just what you desire without a single regret. Everyone, Hire Gino for your customer care services Rush Now to see the very Astute and Intentional GINO at Carizma auto sales

Dealer Response

thank you divine

E

Elizabeth Waits

Dec 2, 2025Responded

positive

We purchased a used Passat TDI from Carizma seeing the good reviews on Google. They sent the carfax to us before we even saw the car so we could review it prior to seeing it. Very responsive and very friendly dealer. The transaction was smooth and fast. The price was fair for the car, and the car was clean. So far it’s driven excellent with no issues. I would recommend to anyone looking for a good price on a used car.

Dealer Response

Thank you so much Elizabeth for your review we appreciate your business and enjoy your beautiful car

H

Happi Ybarra

Nov 5, 2025Responded

positive

Had a great experience purchasing my car from Gino & David. They made everything easy to take care of and fast on their efforts for the car purchase.

Dealer Response

Thank you so much happi for your business we appreciate you coming all the way from Wheatland to purchase one of our great cars 2021 Nissan Sentra enjoy it .

M

Marc Benitez

Sep 27, 2025Responded

positive

First off, i wanna start off by saying i am sooo thankful i came to Carizma Auto Sales. The owner/Saleman made me feel super comfortable as soon as i pulled up to his lot!! Super friendly , they dont try to make you pay more and more money. I got the truck i wanted and am 100% satisfied with my purchase! I highly recommend this place to anyone looking for a vehicle for the right price and great condition. Ask for Gino! You wont be disappointed!!

Dealer Response

thank you marc benitez

C

Cassidy Sigars

Sep 26, 2025Responded

positive

I just bought a 2017 Subaru Forester from Gino and his team!! Couldn’t be happier about my experience! They really worked with me and my budget and even fixed some things on the Subaru for me!! Highly recommend for anyone looking for a quality used car!! Thank you so much!!

Dealer Response

thank you so much we appreciate your business and of course our customers are number one priority....enjoy your subaru

B

Buck Suggs

Sep 22, 2025Responded

positive

Superb Seller very helpful. Absolutely the best!! Highly recommend to anyone looking for a car. Gino knows about cars and extremely professional.

Dealer Response

thank you so much

L

Leslie

Sep 21, 2025Responded

positive

I bought a car over the phone since I live in SoCal. I couldn’t have gotten a better guy to buy from than Gino. He kept us informed on the details every step of the way. He’s very personable and passionate about his job. He even shipped the car to us. This was the best car buying experience I’ve ever had. So smooth and easy! I 100% recommend this dealership and would definitely buy another car from Gino.

Dealer Response

thank you so much leslie...

AI-Powered Response Management

N

N.

Feb 4, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

R

R.

Feb 3, 2026Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

AI Response Available

Thank you for sharing your experience. We value your feedback.

S

S.

Jan 13, 2026Responded

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

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