Data-driven insights on dealership reputation, review trends, and what the numbers really say about car dealerships across the country.
Shopping for a used car in Sacramento means navigating a market where dealerships average a 4.55-star rating but respond to just 3% of customer reviews.
Forget the star rating for a second. When real buyers read dealership reviews, these are the five things that actually influence their decision.
Not all five-star reviews are glowing, and not all one-star reviews are disasters. Here's what the text actually reveals.
A 4.8-star rating from 12 reviews tells a very different story than a 4.4 from 800. Here's why volume is the metric most dealerships overlook.